SDG&E Fraud Alert: Crooks are calling local San Diego SDG&E customers at this time saying that their electricity will be turned off in 30 minutes unless they pay a past due amount owed to SDG&E. They then route the call to a billing assistant who tries to get payment over the phone or send you to a fake SDG&E location before 4 PM the same day. When you confront them with information indicating the account should be in good standing - they hang up.
The call will look like it is coming from SDG&E - but it is a fake caller that is spoofing the caller ID system.
Please be sure to alert elderly people about this.
SDG&E will never demand payment over the phone or threaten to cut power over the phone,
Caller ID-Spoofing
One of the especially convincing techniques that con artists use is known as caller ID spoofing. This technique involves the caller disguising his real identify by deliberately falsifying the information being transmitted to your caller ID. Usually, the caller alters the caller ID information to make it look like someone legitimate is calling. For example, in the case of utility scams, the criminals would make it look like SDG&E is calling.
If you are suspicious or made uncomfortable by anyone claiming to be with SDG&E, hang up and call our main customer service line at 1-800-411-7343.
#Scams #SanDiego #SDGE
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